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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Add-on updater is stuck trying to update Xmarks from 3.7.8 to 3.8.6 and I can't get past this to start Firefox.

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  • 15 zinale nkinga
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  • Igcine ukuphendulwa ngu silkphoenix

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Running Firefox 3.6.9 with Xmarks installed. When I launch Firefox the "Add-on updater" starts trying to update Xmarks from 3.7.8 to 3.8.6. I can't complete, skip or cancel this update - the updater just hangs - and I can't get past it to open Firefox.

Isisombululo esikhethiwe

All Replies (5)

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Isisombululo Esikhethiwe

Can you open Firefox in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode

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Yes. Thanks (I didn't know about SafeMode). Should I tick the option to disable the add-on?

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Yes, if the new version of Xmarks is causing Firefox not to launch correctly disable it.

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Thanks for your help. Hopefully Xmarks developers will find and fix this in the next update.

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baw,

The latest version of Xmarks is 3.8.7 and it works with Firefox 3.6.9. You might want to completely uninstall your Xmarks and reinstall it again.