Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can not see my extension on 3.6.9

  • 3 uphendule
  • 4 zinale nkinga
  • 101 views
  • Igcine ukuphendulwa ngu batomcat

more options

Using Firefox 3.6.9 under Windows XP Pro ENU I can not see any of my extension in Firefox Tools/add-ons .- I can see the Plug ins and the Gat add ons OK. But I did not see the extensions and there are installed. ??? Thank you in advance BaTomcat

Isisombululo esikhethiwe

One of the files that stores details of installed extensions may be corrupt, try deleting those files as shown in the corrupt extension files section of the unable to install add-ons article. When you re-start Firefox after deleting the files Firefox will re-build the list of installed extensions.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Isisombululo Esikhethiwe

One of the files that stores details of installed extensions may be corrupt, try deleting those files as shown in the corrupt extension files section of the unable to install add-ons article. When you re-start Firefox after deleting the files Firefox will re-build the list of installed extensions.

Okulungisiwe ngu TonyE

more options

Thank you. It worked for me. All extension appeared. Must reset the Extension options again.

BaTomcat

more options

Thank you again. Batomcat