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firefox home wont recognize my username

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  • 41 zinale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu Michael Verdi

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I have a firefox account and loaded firefox sync on my desktop, but firefox home wont let me log it "username not found"

I have a firefox account and loaded firefox sync on my desktop, but firefox home wont let me log it "username not found"

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In Firefox, go to Tools, Options, Security, Saved Passwords.

Look for the entry of chrome://weave (Mozilla Services Password).

You will see a user name field there. Use that as the user name in Firefox Home and it will work.

Very annoying and a pain to setup on the iPhone, but at least it works. My assumption is that Firefox Home needs to update their app so that it asks for your e-mail address instead of this auto-generated user name.

This fixed it for me.

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Firefox Home doesn't work with *new* Firefox Sync accounts created with Sync 1.5 (released Oct. 6, 2010). Trying to log in to Firefox Home with these accounts will result in a "Login Failure User Name Not Found" error. We know this is not ideal to say the least but this will be fixed in the next version of Firefox Home (1.0.3) which is currently waiting for approval in the App Store.

New Firefox Home users, will need to use Sync 1.4.4 which can be downloaded here. https://addons.mozilla.org/en-us/firefox/downloads/file/96423/firefox_sync-1.4.4-fx+fn+sm.xpi?src=version-history&confirmed=1 Once you install Sync 1.4.4 you'll need to create a new Sync account and complete the initial sync again.