Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Sync won't install. I've tried several times on both XP and Vista machines, and after install/restart - nothing. No desktop icon, no screen prompts - its like nothing happened. Feels like a waste of time!

  • 3 uphendule
  • 2 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

more options

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've downloaded to both my XP desktop (and was charged $1 by iTunes for Sync, even though it's shown as 'Free'!), and - nothing. The download process looked OK, but after re-start, there were no on-screen prompts on restart, no desktop icon, nothing - not even a saved file in 'downloads' - my default location. I'm in the UAE, btw.

John

All Replies (3)

more options

Which version of Firefox?

Is Firefox Sync listed in Tools > Addons - Extensions?

more options

Firefox 3.6.8 (see above)

Not listed in Tools > Addons - Extensions on PC, but it is on the laptop. Thanks for that - but, next question:

Is the Sync username the same as for Firefox Home - the one I used to reply to this query - or do I need to create another account for Sync?

more options