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Programming issue with right-clicking/feedback button/hovering text?

  • 3 uphendule
  • 27 zinale nkinga
  • 16 views
  • Igcine ukuphendulwa ngu Whatsa

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Right-click menu: http://i35.tinypic.com/33nc6td.png

Feedback capture: http://i35.tinypic.com/4hs9kk.png

Hovering square: http://i37.tinypic.com/33kd79w.png

Turns out the right-click menu also applies to links and probably right-clicking in general. The crash report thing has happened more than 20 times and the Feedback issue is self-explanatory.

Now a new issue just came up.. whenever I hover over a link/picture/highlighted object it displays a square where text should be. Link provided.

Update: Wow! Crashed again. But here's a copypasta of the report it would have sent to Mozilla. And it says it's b2 but my browser at the top says Firefox 4.0 Beta 3! And I already uninstalled/reinstalled the program from the link that they gave me from the feedback webpage too!

BuildID: 20100720190347 CrashTime: 1281866899 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1280350444 ProductName: Firefox ReleaseChannel: beta SecondsSinceLastCrash: 1951 StartupTime: 1281865118 Throttleable: 1 URL: https://chat-support.mozilla.com:9091/webchat/transcriptmain.jsp?workgroup=support%40workgroup.chat-support.mozilla.com&chatID=7b9uG3EtpE&fastpathID=6muczw104433&question=Why%20does%20this%20menu%20show%20up%20when%20I%20right%20click%3F&helper=Gryllida&nickname=Paul&hash=30cf2ded6b95578bb2047d2a992ab257dc05ffba Vendor: Mozilla Version: 4.0b2

This report also contains technical information about the state of the application when it crashed.

Okulungisiwe ngu Whatsa

Isisombululo esikhethiwe

Such issues are usually caused by a misbehaving extension.

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 4

All Replies (3)

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Isisombululo Esikhethiwe

Such issues are usually caused by a misbehaving extension.

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

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Oh. NOW I'm able to copypasta the Trouble Shooting information.

UPDATE: Turns out the myBabylon toolbar was part of it. It was caught as Adaware by my Windows Defender but I guess it never removed everything when I needed it to.


 Application Basics
       Name
       Firefox
       Version
       4.0b3
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Personas
       1.5.3
       false
       personas@christopher.beard
       Microsoft .NET Framework Assistant
       1.2.1
       false
       {20a82645-c095-46ed-80e3-08825760534b}
       Adobe DLM (powered by getPlus(R))
       1,6,2,44
       false
       {E2883E8F-472F-4fb0-9522-AC9BF37916A7}
       Greasemonkey
       0.8.20100408.6
       false
       {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
       HP Smart Web Printing
       4.60
       false
       smartwebprinting@hp.com
       myBabylon English Toolbar
       2.6.0.15
       false
       {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7}
       Feedback
       1.0.1
       true
       testpilot@labs.mozilla.com
 Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.history_expire_days.mirror
       180
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       www.yahoo.com
       browser.startup.homepage_override.mstone
       rv:2.0b3
       extensions.lastAppVersion
       4.0b3
       network.cookie.prefsMigrated
       true
       network.protocol-handler.warn-external.dnupdate
       false
       places.history.expiration.transient_current_max_pages
       127743
       places.last_vacuum
       1278897341
       print.print_printer
       HP3C39FA (HP Officejet J6400 series)
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_bgcolor
       false
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_bgimages
       false
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_command
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_downloadfonts
       false
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_bottom
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_left
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_right
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_top
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_evenpages
       true
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_footercenter
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_footerleft
       &PT
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_footerright
       &D
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_headercenter
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_headerleft
       &T
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_headerright
       &U
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_in_color
       true
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_bottom
       0.5
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_left
       0.5
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_right
       0.5
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_top
       0.5
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_oddpages
       true
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_orientation
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_pagedelay
       500
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_data
       1
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_height
       11.00
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_size_type
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_size_unit
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_width
       8.50
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_reversed
       false
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_scaling
       1.00
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_shrink_to_fit
       true
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_to_file
       false
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_bottom
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_left
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_right
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_top
       0
       privacy.cpd.downloads
       false
       privacy.cpd.formdata
       false
       privacy.cpd.history
       false
       privacy.cpd.sessions
       false
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.warn_viewing_mixed
       false

Okulungisiwe ngu Whatsa

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Thanks! It seems that now that I removed the Adaware toolbar.. Firefox works just fine.