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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't open FF, mozilla crasher reporter always pops in

  • 2 uphendule
  • 5 zinale nkinga
  • Igcine ukuphendulwa ngu whitetulips

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after installing windows update for 2 hours FF won't open..


Add-ons: {3f963a5b-e555-4543-90e2-c3908898db71}:8.5.0.429,{0545b830-f0aa-4d7e-8820-50a4629a56fe}:4.6.1,{671c8440-f787-11dc-95ff-0800200c9a66}:2.0.2,twitternotifier@naan.net:1.9.6.4,{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}:6.0.18,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{AE93811A-5C9A-4d34-8462-F7B864FC4696}:3.63,{97c7d43c-4182-49b8-9b04-b78fed89d7fb}:1.2.3,seostatus@rubyweb:1.5.7,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.8 BuildID: 20100722155716 CrashTime: 1280999715 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1280983986 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 891 StartupTime: 1280999668 Theme: classic/1.0 Throttleable: 1 URL: about:blank Vendor: Mozilla Version: 3.6.8

This report also contains technical information about the state of the application when it crashed.

after installing windows update for 2 hours FF won't open.. Add-ons: {3f963a5b-e555-4543-90e2-c3908898db71}:8.5.0.429,{0545b830-f0aa-4d7e-8820-50a4629a56fe}:4.6.1,{671c8440-f787-11dc-95ff-0800200c9a66}:2.0.2,twitternotifier@naan.net:1.9.6.4,{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}:6.0.18,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{AE93811A-5C9A-4d34-8462-F7B864FC4696}:3.63,{97c7d43c-4182-49b8-9b04-b78fed89d7fb}:1.2.3,seostatus@rubyweb:1.5.7,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.8 BuildID: 20100722155716 CrashTime: 1280999715 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1280983986 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 891 StartupTime: 1280999668 Theme: classic/1.0 Throttleable: 1 URL: about:blank Vendor: Mozilla Version: 3.6.8 This report also contains technical information about the state of the application when it crashed.

Okulungisiwe ngu whitetulips

All Replies (2)

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That detail information isn't helpful unfortunately.

Can you get the crash report(s) and paste them here? See https://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter#Viewing_reports_outside_of_Firefox

Also see if Firefox will start up in Diagnose Firefox issues using Troubleshoot Mode or a new profile. See Profile Manager - Create, remove or switch Firefox profiles

Okulungisiwe ngu rjohnson19

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rjohnson19 thanks for the reply but I've already solved it myself earlier.

What I did was I opened Firefox at Safe Mode, then checked the "Disabled All Add-ons" button and click the Make changes and restart and boom my Firefox is back!