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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox has linked itself to i-tunes and loads my music as individual tabs - then crashes

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  • Igcine ukuphendulwa ngu Morbus

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When I loaded the i-tunes programme it asked for a link programme to open it. I did not realise that Mozilla was a programme in the box and I had pressed enter before I could stop myself. Ever since, thousands of tabs open at the top of the Mozilla page corresponding to each of my tunes. I have taken i-tunes off but if I try to reload the programme the same thing happens. I need to get rid of this link but don't know how.

URL of affected sites

http://i-tunes

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

All Replies (1)

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Hello Kevin.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.