Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When using Firefox certain videos play but the image is green and distorted.. help?

  • 3 uphendule
  • 227 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu joedsim

more options

Firefox 3.6.8 and 3.5 (I downgraded to see if that would solve the issue) Windows 7 Intel Core i5 Flash Player: WIN 10,1,53,64

When using Firefox certain videos play but the image is green and distorted. The image turns into lines and sometimes it half of the screen of the video. Examples are streaming video and some vimeo videos. The odd thing is that it isn’t all Vimeo videos. Is this a flash issue?

The issue does not happen with Internet Explorer which leads me to believe this is an issue with Firefox. I downgraded to 3.5 and the issue still persists.

Screen Caps: and

Any help?

URL of affected sites


All Replies (3)

more options

Exact same, happens with youtube. I find it only happens after you have viewed a few videos, so no ideo if it's a cache related issue or something.

When I try effected videos in IE, there's no problem. I've not watched enough videos in IE to know if it is a flash issue.

Flash Version: Firefox 3.6.8

Add ons: Adblock Plus Foxy Tunes Tor button switch proxy Java

No new plugins or add ons added recently, just update of firefox, and possibly Flash.

more options

Try disabling hardware acceleration in your Flash settings (using Firefox, right-click on any Flash object on a webpage, select Settings, uncheck "Enable hardware acceleration on the Display tab).


more options

I also have this problem. It occurs in both Firefox and IE 8. Disabling hardware accelerator makes no difference. It seem to happen more on certain sites and almost never happens on other sites. I images look like the examples. I find fewer problems in Firefox. It only happens on my Windows 7 machine and never on my VISTA or XP machine. In fact running virtual XP on my windows 7 machine shows no problem in XP mode

Okulungisiwe ngu joedsim