Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

profile corrupted

  • 1 baphendule
  • 0 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

my hard disk crashed. I managed to copy the profile folder into a memory stick but it contains only 1 file urlclassifier3.sqlite of size of 31548 KB. It does not have history, cookies, or temporary web pages or files(I clear them before closing) .when I place the folder containing this file firefox shows an error saying "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." showing that the profile has the lock file". Can someone tell me how to recover the file.

This happened

Every time Firefox opened

my hard disk crashed. I managed to copy the profile folder into a memory stick but it contains only 1 file urlclassifier3.sqlite of size of 31548 KB. It does not have history, cookies, or temporary web pages or files(I clear them before closing) .when I place the folder containing this file firefox shows an error saying "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." showing that the profile has the lock file". Can someone tell me how to recover the file. == This happened == Every time Firefox opened

All Replies (1)

more options

That is the wrong "Profile" folder. There two locations for the "Profile" folder; one is under \App Data\Mozilla\Firefox\ which is where the actual Profile is stored and the one you found which is under \Local Settings\App Data\Mozilla\Firefox\ .