Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes on certain websites without creating a log

  • 3 uphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

When I do this google search: Firefox immediately crashes and tells me that a crash report couldn't be generated. I'm fully updated and I don't think I have any offending plug ins.

All Replies (3)

more options

Your plugins list shows outdated plugin(s) with known security and stability risks.

# Adobe Shockwave for Director Netscape plug-in, version 11.0
# Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper) 

Update the Java and Shockwave for Director plugin to the latest version. See: (you need JRE) --- See also and Firefox crashes - Troubleshoot, prevent and get help fixing crashes

more options

Hi cor-el,

I tried updating my plugins but it does not seem to have fixed the problem. I am looking more into the possibility that I have an offending plugin but no luck yet.

Thanks, Steve

more options

I just disabled all of my plugins via tools>add-ons>plugins but the problem did not go away.