Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes when I open the login page for yahoo.com

  • 2 uphendule
  • 4 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu Morbus

more options

I'm running Mac os x 10.3.9 and firefox 2.0.16 I was running both programs a few months ago with no problems at all and then lost my hard drive now I can't long in to yahoo.com

All Replies (2)

more options

Hello Ted.

Although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at getfirefox.com.

As for your problem, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

more options

Firefox 3.0 and 3.5/6 versions require at least Mac OS X 10.4 http://www.mozilla.com/en-US/firefox/system-requirements.html - Mozilla Firefox 3.6 System Requirements ..... Firefox 2.0.0.20 is the last release that runs on Mac OS X 10.2 and 10.3 See http://kb.mozillazine.org/Installing_Firefox

Mac: http://download.mozilla.org/?product=firefox-2.0.0.20&os=osx&lang=en-US

If you can't update to OS X 10.4 then you can also look at SeaMonkey 1.1.19 See http://kb.mozillazine.org/Unsupported_operating_systems