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running firefox.exe won't open it

Kuphostiwe

At first, Firefox would start then produce the error below. Now, when I run firefox.exe, nothing happens.

At first, Firefox would start then produce the error below. Now, when I run firefox.exe, nothing happens.

Eminye Imininingwane Yohlelo

Fakela amapulagi

Google Toolbar

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2)

Eminye Imininingwane

Add-ons: {3f963a5b-e555-4543-90e2-c3908898db71}:8.5.0.429,avg@igeared:3.011.025.005, :1.0.7,{3112ca9c-de6d-4884-a869-9855de68056c}:7.0.20100326W, :6.0.05, :6.0.07, :6.0.10, :6.0.12,jqs@sun.com:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401080539
CrashTime: 1273935060
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1270575058
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 549
StartupTime: 1273935023
Theme: classic/1.0
Throttleable: 1
URL: about:blank
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about

rjohnson19 39 izisombululo 240 izimpendulo
Kuphostiwe

Hi, Tom.

  1. Go into your Windows Control Panel, then Add or Remove Programs, and make sure Mozilla Firefox is on the list. If it isn't, jump to number 6, if it is, proceed to number 2.
  2. Press CTRL+SHIFT+ESC to open the task manager, and, under the "Processes" tab, make sure "firefox.exe" is not listed. If it is, terminate that process.
  3. Try to start Firefox using the shortcut. If it still doesn't start after, say, 30 seconds (sometimes it takes a bit, specially on slow computers), redo number 2 and proceed to number 4.
  4. Try to run Firefox in Troubleshoot Firefox issues using Safe Mode. If that works, you probably have some problem with Add-ons. Disable them all and enable one at a time to find the culprit. If that still doesn't work, proceed to number 5.
  5. Uninstall Firefox (using the "Add and Remove Programs" in your Windows Control Panel).
  6. Download the latest version of Firefox (yes, again) from http://getfirefox.com and install it.
  7. Now try again. If it doesn't work, try Troubleshoot Firefox issues using Safe Mode. If that doesn't work either, read Profile Manager - Create, remove, or switch Firefox profiles to create a new Firefox profile and see if THAT works.

If you do see further crashes on start up, please post the Crash Report IDs here: https://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter#Viewing_reports_outside_of_Firefox

Paste the contents of a few of the text files in the submitted folder here.

Hi, Tom. #Go into your Windows Control Panel, then Add or Remove Programs, and make sure Mozilla Firefox is on the list. If it isn't, jump to number 6, if it is, proceed to number 2. #Press CTRL+SHIFT+ESC to open the task manager, and, under the "Processes" tab, make sure "firefox.exe" is not listed. If it is, terminate that process. #Try to start Firefox using the shortcut. If it still doesn't start after, say, 30 seconds (sometimes it takes a bit, specially on slow computers), redo number 2 and proceed to number 4. #Try to run Firefox in [[Safe Mode]]. If that works, you probably have some problem with Add-ons. Disable them all and enable one at a time to find the culprit. If that still doesn't work, proceed to number 5. #Uninstall Firefox (using the "Add and Remove Programs" in your Windows Control Panel). #Download the latest version of Firefox (yes, again) from http://getfirefox.com and install it. #Now try again. If it doesn't work, try [[Safe Mode]]. If that doesn't work either, read [[Managing profiles]] to create a new Firefox profile and see if THAT works. ----- If you do see further crashes on start up, please post the Crash Report IDs here: https://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter#Viewing_reports_outside_of_Firefox Paste the contents of a few of the text files in the ''submitted'' folder here.