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When I click on a link within a website to open a document (word, excel etc.), Firefox doesn't open it. Even when I tell it to open in a new window, it just opens a blank tab labeled "untitled."

Kuphostiwe

When I try to click on a link to a document within a website, that document doesn't open like it should. For instance, if I go to the census website and click on a link to open an excel spreadsheet, Firefox doesn't do it. It usually does nothing; if I tell it to open in a new window or tab, it just opens a tab labeled "untitled" that ends up being a blank page.

This happened

Every time Firefox opened

== 2 months ago?

When I try to click on a link to a document within a website, that document doesn't open like it should. For instance, if I go to the census website and click on a link to open an excel spreadsheet, Firefox doesn't do it. It usually does nothing; if I tell it to open in a new window or tab, it just opens a tab labeled "untitled" that ends up being a blank page. == This happened == Every time Firefox opened == 2 months ago?

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 GTB6 (.NET CLR 3.5.30729)

Eminye Imininingwane

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Norton IPS
1.0
true
{8545daff-ad1e-493f-a37e-eed1ac79682b}
Java Console
6.0.12
true
Java Console
6.0.13
true
Java Console
6.0.15
true
Java Console
6.0.17
true
Microsoft .NET Framework Assistant
1.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Google Toolbar for Firefox
6.1.20091216W
true
{3112ca9c-de6d-4884-a869-9855de68056c}
Norton Toolbar
3.7.2
true
{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}
Move Media Player
7
true
moveplayer@movenetworks.com
HP Smart Web Printing
4.60
false
smartwebprinting@hp.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
www.google.com
browser.startup.homepage_override.mstone
rv:1.9.2.3
dom.max_script_run_time
1800
extensions.lastAppVersion
3.6.3
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
keyword.URL
http://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
network.cookie.prefsMigrated
true
network.protocol-handler.warn-external.dnupdate
false
places.last_vacuum
1271913255
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
HP Officejet J4680 Series
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
0
print.print_unwriteable_margin_left
0
print.print_unwriteable_margin_right
0
print.print_unwriteable_margin_top
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_bgcolor
false
print.printer_HP_Deskjet_5700_Series_(HPA).print_bgimages
false
print.printer_HP_Deskjet_5700_Series_(HPA).print_command
print.printer_HP_Deskjet_5700_Series_(HPA).print_downloadfonts
false
print.printer_HP_Deskjet_5700_Series_(HPA).print_edge_bottom
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_edge_left
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_edge_right
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_edge_top
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_evenpages
true
print.printer_HP_Deskjet_5700_Series_(HPA).print_footercenter
print.printer_HP_Deskjet_5700_Series_(HPA).print_footerleft
&PT
print.printer_HP_Deskjet_5700_Series_(HPA).print_footerright
&D
print.printer_HP_Deskjet_5700_Series_(HPA).print_headercenter
print.printer_HP_Deskjet_5700_Series_(HPA).print_headerleft
&T
print.printer_HP_Deskjet_5700_Series_(HPA).print_headerright
&U
print.printer_HP_Deskjet_5700_Series_(HPA).print_in_color
true
print.printer_HP_Deskjet_5700_Series_(HPA).print_margin_bottom
0.5
print.printer_HP_Deskjet_5700_Series_(HPA).print_margin_left
0.5
print.printer_HP_Deskjet_5700_Series_(HPA).print_margin_right
0.5
print.printer_HP_Deskjet_5700_Series_(HPA).print_margin_top
0.5
print.printer_HP_Deskjet_5700_Series_(HPA).print_oddpages
true
print.printer_HP_Deskjet_5700_Series_(HPA).print_orientation
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_pagedelay
500
print.printer_HP_Deskjet_5700_Series_(HPA).print_paper_data
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_paper_height
11.00
print.printer_HP_Deskjet_5700_Series_(HPA).print_paper_size_type
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_paper_size_unit
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_paper_width
8.50
print.printer_HP_Deskjet_5700_Series_(HPA).print_reversed
false
print.printer_HP_Deskjet_5700_Series_(HPA).print_scaling
1.00
print.printer_HP_Deskjet_5700_Series_(HPA).print_shrink_to_fit
true
print.printer_HP_Deskjet_5700_Series_(HPA).print_to_file
false
print.printer_HP_Deskjet_5700_Series_(HPA).print_unwriteable_margin_bottom
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_unwriteable_margin_left
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_unwriteable_margin_right
0
print.printer_HP_Deskjet_5700_Series_(HPA).print_unwriteable_margin_top
0
print.printer_HP_Officejet_J4680_Series.print_bgcolor
false
print.printer_HP_Officejet_J4680_Series.print_bgimages
false
print.printer_HP_Officejet_J4680_Series.print_command
print.printer_HP_Officejet_J4680_Series.print_downloadfonts
false
print.printer_HP_Officejet_J4680_Series.print_edge_bottom
0
print.printer_HP_Officejet_J4680_Series.print_edge_left
0
print.printer_HP_Officejet_J4680_Series.print_edge_right
0
print.printer_HP_Officejet_J4680_Series.print_edge_top
0
print.printer_HP_Officejet_J4680_Series.print_evenpages
true
print.printer_HP_Officejet_J4680_Series.print_footercenter
print.printer_HP_Officejet_J4680_Series.print_footerleft
&PT
print.printer_HP_Officejet_J4680_Series.print_footerright
&D
print.printer_HP_Officejet_J4680_Series.print_headercenter
print.printer_HP_Officejet_J4680_Series.print_headerleft
&T
print.printer_HP_Officejet_J4680_Series.print_headerright
&U
print.printer_HP_Officejet_J4680_Series.print_in_color
true
print.printer_HP_Officejet_J4680_Series.print_margin_bottom
0.5
print.printer_HP_Officejet_J4680_Series.print_margin_left
0.5
print.printer_HP_Officejet_J4680_Series.print_margin_right
0.5
print.printer_HP_Officejet_J4680_Series.print_margin_top
0.5
print.printer_HP_Officejet_J4680_Series.print_oddpages
true
print.printer_HP_Officejet_J4680_Series.print_orientation
0
print.printer_HP_Officejet_J4680_Series.print_pagedelay
500
print.printer_HP_Officejet_J4680_Series.print_paper_data
0
print.printer_HP_Officejet_J4680_Series.print_paper_height
11.00
print.printer_HP_Officejet_J4680_Series.print_paper_size_type
0
print.printer_HP_Officejet_J4680_Series.print_paper_size_unit
0
print.printer_HP_Officejet_J4680_Series.print_paper_width
8.50
print.printer_HP_Officejet_J4680_Series.print_reversed
false
print.printer_HP_Officejet_J4680_Series.print_scaling
1.00
print.printer_HP_Officejet_J4680_Series.print_shrink_to_fit
true
print.printer_HP_Officejet_J4680_Series.print_to_file
false
print.printer_HP_Officejet_J4680_Series.print_unwriteable_margin_bottom
0
print.printer_HP_Officejet_J4680_Series.print_unwriteable_margin_left
0
print.printer_HP_Officejet_J4680_Series.print_unwriteable_margin_right
0
print.printer_HP_Officejet_J4680_Series.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

Wikiwide 14 izisombululo 92 izimpendulo
Kuphostiwe

Go to Tools->Options->Apps Here you should see two columns: Content Type on the left, Actions on the right. Find and select excel spreadsheet or any other content type in the left column. There should be a corresponding action in the right column. What is it? You can use the drop-down list to select the option you want: Always Ask - Firefox will ask each time: What do you want to do with this file? Save file - Firefox will save this file to your computer Use - Firefox will give this file to the program to open it

In case of saving, Firefox will either prompt you every time where you want the file to be saved, or save it to the default location. It depends on the preference in Tools->Options->General->Download

Go to Tools->Options->Apps Here you should see two columns: Content Type on the left, Actions on the right. Find and select excel spreadsheet or any other content type in the left column. There should be a corresponding action in the right column. What is it? You can use the drop-down list to select the option you want: Always Ask - Firefox will ask each time: What do you want to do with this file? Save file - Firefox will save this file to your computer Use - Firefox will give this file to the program to open it In case of saving, Firefox will either prompt you every time where you want the file to be saved, or save it to the default location. It depends on the preference in Tools->Options->General->Download