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Lost my Firefox connection to the Internet

wxie replied
marilyncs

I have suddenly lost internet access using my Firefox browser. Have been using it for years, and as a senior, non-techie, I don't know what to do. I would like to have a live person talk me through what to do. I am using a Mac BookAir macOSMonterey 12.7.6

Marilyn [edited email from community support forum]

I have suddenly lost internet access using my Firefox browser. Have been using it for years, and as a senior, non-techie, I don't know what to do. I would like to have a live person talk me through what to do. I am using a Mac BookAir macOSMonterey 12.7.6 Marilyn [edited email from community support forum]

Okulungisiwe ngu James

All Replies (1)

Hi,

Is it that only Firefox lost internet access? Do you have another browser to test your internet connection?

You can also check different websites to check if it is only for a specific web site.

Buza umbuzo

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