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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.
Okugcinwe kunqolobane

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

I-Firefox Edit account details
Paul replied
dkmozilla
dkmozilla

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

Unbelievably poor design.

I have a backup email address, recover codes, phone.

but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!! Unbelievably poor design. I have a backup email address, recover codes, phone. but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!

All Replies (2)

dkmozilla
dkmozilla Umnikazi wombuzo

apologies for use of the word "idiot"--but this is EXTREMELY exasperating.

Paul
Paul
  • Top 25 Contributor
  • Moderator

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.