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Can't read PDF pages when I click on a PDF file

TyDraniu replied
Peter Murphy

Trying to read PDF pages in Firefox. When I click on a file it says "You do not have OpenText Content Server Browser Web Extension 2.0.10 installed, or it is not enabled. Follow these instructions to install and enable the extension." I've looked in the extension add ons but cannot find the appropriate add-on and when I go to download from file, there are no files that would are appropriate either. Any suggestions? Also, I'm using a federal government laptop if that has anything to do with it.

Thanks guys for any help you can offer....

Trying to read PDF pages in Firefox. When I click on a file it says "You do not have OpenText Content Server Browser Web Extension 2.0.10 installed, or it is not enabled. Follow these instructions to install and enable the extension." I've looked in the extension add ons but cannot find the appropriate add-on and when I go to download from file, there are no files that would are appropriate either. Any suggestions? Also, I'm using a federal government laptop if that has anything to do with it. Thanks guys for any help you can offer....
Ama-screenshot ananyekiwe

All Replies (1)

Hi, you don't need any extension to open PDF files in Firefox, it's enabled by default.

It looks like your server requires some corporate solution that should provide this extension for its clients.

Here's some info I found about it ->