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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.
Okugcinwe kunqolobane

A site loads in windows 10 and chrome but not in windows 11

I-Firefox Site breakages
george_tracy replied
george_tracy
george_tracy

I have performed every suggested check that comes up when I put this question to the big wide web,but cannot find the solution. Castanet.net will load, but not open any secondary sites on windows 11,but it will on Chrome on my PC. My laptop with windows 10 has no issue. This has been going on for months and I am ready to just "fire" firefox for good.

I have performed every suggested check that comes up when I put this question to the big wide web,but cannot find the solution. Castanet.net will load, but not open any secondary sites on windows 11,but it will on Chrome on my PC. My laptop with windows 10 has no issue. This has been going on for months and I am ready to just "fire" firefox for good.

All Replies (4)

Denys
Denys
  • Umongameli
  • Abanegalelo Abayi-10 Abaphambili

Hi there,

Thank you for reaching out here! What do you mean by "not open any secondary sites"?

Meanwhile, here are some standard troubleshooting steps that may resolve your issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode.

Looking forward to your update!

george_tracy
george_tracy Umnikazi wombuzo

Thank you for the effort, but all of these "fixes" have been tried. Secondary meant links. sorry. The main page is slow to open and if I try to open a link to a story, nothing happens. I know it should work as it does on my windows 10pro laptop and it did before I upgraded to 11pro on my PC. I have spent far too much time on this. I did another Clean install of Firefox today and same result.The solution is to just use Chrome and to dump Firefox on this PC.

Denys
Denys
  • Umongameli
  • Abanegalelo Abayi-10 Abaphambili

Well... It may sound weird, but I can recall a couple of cases when it helped. Try adding an ad-blocking extension, such as uBlock Origin or AdGuard AdBlocker, to your Firefox. It may block something that breaks the website for you.

george_tracy
george_tracy Umnikazi wombuzo

I can't see as that would be helpful. As I said 1o pro worked, 11pro doesn't, but Firefox is the issue as I have no issue with any other web browser, so you can see how I came to the conclusion that Firefox is the issue and why it has been dumped. Thanks for your time.