Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost Everything

  • 1 baphendule
  • 2 zinale nkinga
  • 35 views
  • Igcine ukuphendulwa ngu SuMo Bot

more options

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

Isisombululo esikhethiwe

Edit: Fixed myself by launching Firefox in CMD using --allow-downgrade and opening the old profile which fortunately had everything.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Isisombululo Esikhethiwe

Edit: Fixed myself by launching Firefox in CMD using --allow-downgrade and opening the old profile which fortunately had everything.

more options

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.