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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

It is asking me for a code

  • 5 uphendule
  • 1 inale nkinga
  • 252 views
  • Igcine ukuphendulwa ngu Denys
  • Okugcinwe kunqolobane

Sijmen
Sijmen

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

All Replies (5)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Isn't it a code you should get to your inbox?

Sijmen
Sijmen Umnikazi wombuzo

Yes I thought that as well and I found a code of a few years back but nothing recent and yes I checked my spam

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hmm... What exactly does the message on the login page say? You can attach a screenshot if you want.

PS Did you actually mean to mark my answer as a solution? If not, you can undo that by pressing Undo.

Sijmen
Sijmen Umnikazi wombuzo

Yes solved was clicked accidentally. Screenshot is attached

Denys
Denys
  • Moderator
  • Top 10 Contributor

Thank you for clarifying! Are you offered another option when you click Trouble entering code?