Folders out of order after reboot (bug1993723)
My folders are no longer in alphabetical order. Yesterday when I signed off for the day, everything was per usual without any issues. This morning when I logged in, I noticed I had one random folder out of order. I restarted the program and when it reopened, the top 250 or so folders were all out of order.
I have restarted a few times, confirmed I am using the latest version (144.0.1), tried repairing the main folder (they are all subfolders), tried clearing cache, tried the "reset folder order" option, compacted the folder, literally everything I could find, with no success.
I use Thunderbird for work and have a folder for each project, I haven't counted every single one, but it is realistically over 1000 folders in total, yet only the top 250 (starting at zero, goes back to normal at the letter D) are affected. It would take far too long to manually correct/re-sort each affected folder, especially when I'm not confident it won't happen again.
I attached a couple of reference photos, but don't want to risk disclosing sensitive information, so hopefully they are clear enough to see the issue.
I am a newer Thunderbird user (a little over a year) and have never had this issue before. Does anyone have any other ideas on possible solutions that I could try?
(also, I have the Thunderbird installed on a few other devices connected to the same account and verified those are normal, it's only my main PC that is affected at the moment)
Okulungisiwe ngu Wayne Mery
All Replies (8)
I wasn't sure whether you were referring to the names of the folders or their contents. There is an addon for names of folders. If you are referring to content of folder, do the options at Settings>appearance do what you want? If not, more information may be useful.
david said
I wasn't sure whether you were referring to the names of the folders or their contents. There is an addon for names of folders. If you are referring to content of folder, do the options at Settings>appearance do what you want? If not, more information may be useful.
Oh gotcha! I'm referring to the folders themselves. The folders have always been listed in alphabetical order, then randomly this morning the top section only completed reordered itself.
I ;think' that should be automatic, but there is an addon that may assist: https://services.addons.thunderbird.net/en-US/thunderbird/addon/manually-sort-folders/
david said
I ;think' that should be automatic, but there is an addon that may assist: https://services.addons.thunderbird.net/en-US/thunderbird/addon/manually-sort-folders/
Yeah, it has always automatically sorted alphabetically, until today. The add on doesn't work with this version, thanks though!
We should sort out why this is happening. But report https://bugzilla.mozilla.org/show_bug.cgi?id=1993723
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