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Download all attachments function not working

  • 3 uphendule
  • 1 inale nkinga
  • 106 views
  • Igcine ukuphendulwa ngu Matt

admin606
admin606

Overnight my PC had a normal software update. Since then, when I click the arrow symbol to download all attachments, nothing happens. The only way to download attachments now is to click the magnifying glass, then save. For my work I need to download multiple attachments from multiple emails a day so it's pretty inconvenient.

Overnight my PC had a normal software update. Since then, when I click the arrow symbol to download all attachments, nothing happens. The only way to download attachments now is to click the magnifying glass, then save. For my work I need to download multiple attachments from multiple emails a day so it's pretty inconvenient.

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Hi, is this on a widely used webmail site like Gmail, Outlook, or Yahoo? Just wondering whether a support volunteer will have access to the same site to see this problem firsthand.

admin606
admin606 Umnikazi wombuzo

I'm so sorry, I just realised this is the Firefox support and not Thunderbird, my apologies!

Matt
Matt
  • Top 10 Contributor

This is the bug for this I think. https://bugzilla.mozilla.org/show_bug.cgi?id=1978286 at least it is identified in your identical Thunderbird support issue here https://support.mozilla.org/en-US/questions/1533362

So to prevent ongoing confusion I will lock this topic. Please continue the discussion in https://support.mozilla.org/en-US/questions/1533362