Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.
Okugcinwe kunqolobane

Switch from POP to IMAP account (accounthub)

sfhowes replied
whatmail454

I have been needing to change my business email from POP to IMAP. Seems pretty straight forward with one exception. It states "Open the File > New > Existing account menu" but that isn't an option I am seeing on my Thunderbird. Windows 10, Thunderbird 140.1.1esr

Thanks in advance for any assistance. I can't change this email address.

I have been needing to change my business email from POP to IMAP. Seems pretty straight forward with one exception. It states "Open the File > New > Existing account menu" but that isn't an option I am seeing on my Thunderbird. Windows 10, Thunderbird 140.1.1esr Thanks in advance for any assistance. I can't change this email address.

Okulungisiwe ngu Wayne Mery

All Replies (1)

First, disable the Account Hub in Settings/General (it's buggy), then add the account from ⇶ - New Account - Email.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

https://support.mozilla.org/en-US/kb/switch-pop-imap-account