Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Disney Plus Won't Play Videos

  • 1 baphendule
  • 2 zinale nkinga
  • 181 views
  • Igcine ukuphendulwa ngu Paul
  • Okugcinwe kunqolobane

octapea
octapea

Basically every time I try to play a video on Disney Plus, it will load for a few moments and then show me a black screen. I've tried updating, I've tried disabling and reenabling DRM, nothing helped. I'm using Zen Browser if that makes a difference.

Basically every time I try to play a video on Disney Plus, it will load for a few moments and then show me a black screen. I've tried updating, I've tried disabling and reenabling DRM, nothing helped. I'm using Zen Browser if that makes a difference.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

This does not sound like an issue with Firefox but is something that the Zen support team should be able to help you with.