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App keeps crashing and uninstalling itself

cedric.fonville

Today, and never before has it happened, my Firefox web application abruptly crashed and closed itself while I was sending an email (earlier) and then searching for a spreadsheet in Google Sheets (just recently). Both times, the application also has disappeared from my computer by uninstalling itself I suppose - as I cannot simply reopen the app to pick up where I left off.

So, I've reinstalled it both times but each time - it resets my search history and pre-saved PINS and TAB GROUPS up top. So I have to recreate that each time. It's fine to do it once or twice, but it seems like something is going on here where I will have this problem be a daily or regular occurrence.

Any suggestions on how to troubleshoot this issue?

Today, and never before has it happened, my Firefox web application abruptly crashed and closed itself while I was sending an email (earlier) and then searching for a spreadsheet in Google Sheets (just recently). Both times, the application also has disappeared from my computer by uninstalling itself I suppose - as I cannot simply reopen the app to pick up where I left off. So, I've reinstalled it both times but each time - it resets my search history and pre-saved PINS and TAB GROUPS up top. So I have to recreate that each time. It's fine to do it once or twice, but it seems like something is going on here where I will have this problem be a daily or regular occurrence. Any suggestions on how to troubleshoot this issue?