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LastPass icon not working

I-Firefox Extensions
cruisertwo
cruisertwo

When I click on the grey Last Pass icon, a "set preferences" screen is shown. The strictly necessary box is selected and I cannot change it. The Voluntary data collection box is clickable but does not make any difference if it is checked or unchecked. The screen is locked, no matter what I click or unclick. The only thing that I can do is to click the grey LP icon which closes the window.

On two other very similar computers, when the grey icon is clicked, I can search for passwords, alerts, account, etc. Why does the icon work on this computer. I've deleted the addin, deleted Firefox and reloaded several times.

Thank you

When I click on the grey Last Pass icon, a "set preferences" screen is shown. The strictly necessary box is selected and I cannot change it. The Voluntary data collection box is clickable but does not make any difference if it is checked or unchecked. The screen is locked, no matter what I click or unclick. The only thing that I can do is to click the grey LP icon which closes the window. On two other very similar computers, when the grey icon is clicked, I can search for passwords, alerts, account, etc. Why does the icon work on this computer. I've deleted the addin, deleted Firefox and reloaded several times. Thank you