Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not showing ALL my pop emails. Which are on the netzero server.

  • 13 uphendule
  • 0 zinale nkinga
  • 22 views
  • Igcine ukuphendulwa ngu Wayne Mery

more options

TB 115 does NOT show ALL my emails Which are on the netzero server.

TB 115 does NOT show ALL my emails Which are on the netzero server.

Okulungisiwe ngu Wayne Mery

All Replies (13)

more options

Hi! Have you checked whether Thunderbird is set up with IMAP or POP? IMAP usually syncs all emails from the server – if some are missing, it could be a synchronization issue.

Try this:

1. Open Account Settings in Thunderbird.


2. Go to Synchronization & Storage.


3. Make sure “Keep messages for this account on this computer” is checked.


4. Click Advanced... and verify that all folders are selected for synchronization.


If you're using POP, older emails may have been downloaded and removed from the server – they won’t show up again.

Best regards! Sebastian

Helpful?

more options

Helpful?

more options

Sebasbian. There is NO "Sychronization & Storage " in " Account Settings"

Net zero.POP. however i can look at current emails on the Netzero Server, but they are not always downloaded to thunderbird.

Helpful?

more options

Christ 1 Cannot find ' messages" under View.

Helpful?

more options
Cannot find ' messages" under View.

It's View - Headers now.

Helpful?

more options

Sebastian Becker said

Hi! Have you checked whether Thunderbird is set up with IMAP or POP? IMAP usually syncs all emails from the server – if some are missing, it could be a synchronization issue.... Synchronization & Storage.

This setting not well worded. It only affects message bodies being proactively synced.

When you click on a folder, all messages will be shown in the message list, unless there is a bug, or some view setting is filtering the list. Which is what christ1 is getting at.

Helpful?

more options

curtwh said

TB 115 does NOT show ALL my emails Which are on the netzero server.

Just the oldest messages are missing? Or the newest? Only Inbox is affected?


You are on Windows 10? This supports a newer Thunderbird 128. 115 is no longer supported.

Helpful?

more options

Christ1 ' in the disapearing emails link says delete the ',globl-message-db.sqlite>

 Don't see that in Profiles folder. more info please.

~Curt

Helpful?

more options

global-messages-db.sqlite.

If it's not there, then you either have the wrong directory or don't have global search enabled.

Helpful?

more options

How to enable/disable 'global Search' ?

Helpful?

more options

curtwh said

How to enable/disable 'global Search' ?

Settings > Type "global" into the search field.

But let's go back to the beginning.

1. version 115 is unsupported. what is blocking you from updating to version 128? 2. Do Help > Troubleshoot mode. Does the problem change or go away? 3. Please describe what types of messages are missing - by age, read/unread, by address.

Helpful?

more options

How can i update to 128 without going thru all the other updates, one at a time?

Helpful?

more options

Wayne Mery said

curtwh said

How to enable/disable 'global Search' ?

Settings > Type "global" into the search field.

But let's go back to the beginning.

1. version 115 is unsupported. what is blocking you from updating to version 128? 2. Do Help > Troubleshoot mode. Does the problem change or go away? 3. Please describe what types of messages are missing - by age, read/unread, by address.

The update process through Help > About will skip as much as possible. That is the only process I can recommend.

What is your full version number, and what are the answers to the above questions?

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.