
upload dialog box and download function is failing
This keeps happening - not an isolated incident.
The option to open a dialog box to upload a file becomes non-existent. Concurrently, I'm unable to download and save files.
This is resolved when Mozilla releases an update and I can update my browser. Then eventually something happens and the features stop working. It's like a download fails and then blocks further ones. However, there isn't something obviously stuck in my downloads history.
I can't seem to close my browsers and reopen it to fix, have to wait for an update but this always resolves it. This has happened at least a dozen times now. It is NOT my operating system.
This is wildly frustrating.
All Replies (1)
Could you try a restart that clears the startup cache? There is a button for that on the Troubleshooting Information page. More info on that page in this article: Use the Troubleshooting Information page to help fix Firefox issues.