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Cannot install ver 139 release - Error message "Your computer must be restarted..." (ESR128toRelease)

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  • Igcine ukuphendulwa ngu RDM
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RDM
RDM

Receiving error message indicated in screen shot. numerous system restarts and still receive this error message Thanks

Receiving error message indicated in screen shot. numerous system restarts and still receive this error message Thanks
Ama-screenshot ananyekiwe

Okulungisiwe ngu Wayne Mery

Isisombululo esikhethiwe

Please delete the program directory (for Windows at "c:\Program Files\Mozilla Thunderbird” or c:\Program Files (x86)\Mozilla Thunderbird”), and reinstall.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (7)

Wayne Mery
Wayne Mery
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Isisombululo Esikhethiwe

Please delete the program directory (for Windows at "c:\Program Files\Mozilla Thunderbird” or c:\Program Files (x86)\Mozilla Thunderbird”), and reinstall.

Okulungisiwe ngu Wayne Mery

RDM
RDM Umnikazi wombuzo

Sorry. Where do I find the "program directory" and how do I reinstall? Thanks

Wayne Mery
Wayne Mery
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The location will be either "c:\Program Files\Mozilla Thunderbird” or c:\Program Files (x86)\Mozilla Thunderbird”

RDM
RDM Umnikazi wombuzo

thanks

RDM
RDM Umnikazi wombuzo

That worked...Many Thanks again.... Randy

Wayne Mery
Wayne Mery
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RDM,

From which version did you update to 139? 128? Or 138?

RDM
RDM Umnikazi wombuzo

updated from version 128