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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I’m having trouble verifying my Mozilla account

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  • Igcine ukuphendulwa ngu Kiki

Leo
Leo

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in the Network tab under web developer tools.

Isisombululo esikhethiwe

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

Leo
Leo Umnikazi wombuzo

None of the issues described here match the one I'm experiencing: https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

Kiki
Kiki
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Mozilla Staff

Isisombululo Esikhethiwe

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.