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Thunderbird setup - cannot access old messages in inbox

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I installed and set up Thunderbird on my Mac in order to create a backup for a Yahoo/AT&T email account which I may be getting rid of. I used the imap configuration and connected just fine, everything downloaded and I see that the number of messages in my inbox is in the thousands (yes, I'm a person who saves everything in my email, please don't judge). The synchronization and storage are set to synch all messages locally regardless of age and don't delete any messages. However, when I search for old messages in my inbox, it produces no results. When I scroll through the inbox, the oldest message I can see is about 7 months old. There is plenty of storage on the computer. Any advice on how to get access to the older messages and how to make them searchable? Is there a limit to how many messages Thunderbird can display in the inbox? The whole point was to create a searchable backup of everything for when I get rid of the email account. Thanks!

I installed and set up Thunderbird on my Mac in order to create a backup for a Yahoo/AT&T email account which I may be getting rid of. I used the imap configuration and connected just fine, everything downloaded and I see that the number of messages in my inbox is in the thousands (yes, I'm a person who saves everything in my email, please don't judge). The synchronization and storage are set to synch all messages locally regardless of age and don't delete any messages. However, when I search for old messages in my inbox, it produces no results. When I scroll through the inbox, the oldest message I can see is about 7 months old. There is plenty of storage on the computer. Any advice on how to get access to the older messages and how to make them searchable? Is there a limit to how many messages Thunderbird can display in the inbox? The whole point was to create a searchable backup of everything for when I get rid of the email account. Thanks!

All Replies (9)

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When you sign in to webmail, how many messages are in the inbox?

How many messages does Thunderbird report in the inbox?

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Thunderbird reports 10K, but the inbox reports very much more. Is there a limit on how many messages I can have in my Thunderbird inbox?

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Thunderbird does not have a limit.

I do not know what might be causing this problem.

In the properties for the inbox, have you checked that it is available for off-line use?

How many messages do you have in the inbox on the server? If it is very many, downloading all of them will take a long time. You can monitor progress in the status bar at the bottom of the screen if you have it enabled under "View" - "Toolbars".

If you open the activity manager under the "Tools" menu, does anything there help explain what is happening?

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Are you using UNC path anywhere in Thunderbird?

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The activity manager just says the account is up to date. The number of emails says 10K, even though it is much more on the server. I tried repairing the folder, but it didn't change anything. I tried changing the timeout setting, but it didn't change anything.

I don't know what a UNC path is, or how to use one, so no, I've not set that up.

Thanks for your help, I'm starting to think I need another way to archive this batch of emails.

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In the properties for the inbox, have you checked that it is available for off-line use?

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Yes, offline use is checked.

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I'm sorry that I am out of ideas. What's the answer to Wayne's question?

Are you using UNC path anywhere in Thunderbird?

Wayne Mery said

Are you using UNC path anywhere in Thunderbird?

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Unfortunately, I don't know what a UNC path is, or how to use one, so no, I've not set that up.

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Buza umbuzo

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