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Failure to interconnect with 3rd party software

  • Akukho zimpendulo
  • 0 zinale nkinga
  • 14 views
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I think I am in he correct forum - my apologies of I am "off base" but I am ignorant of computer technology I use an accounting software "reckon" - a programme that originated in America I run firefox as my default browser I run my E mails through G mail

I send invoices from reckon in PDF format attached to an e mail created in Reckon to my clients. Everything ran perfectly (and has done for years) on April 1st. Last week Reckon failed and told me I had the password wrong. (This is rubbish - as nothing has changed) After a week of talking to Reckon help desk I was told that it was Firefox/Gmail who have changed the system and will no longer accept third party interactions. (I think that is what he meant)

Can anyone give me a work round?? Other than printing and scanning and sending manually - I did this yesterday and the time it took was just mind boggling. Many Thanks for any thoughts - as I am not technically minded please be simple in your responses

I think I am in he correct forum - my apologies of I am "off base" but I am ignorant of computer technology I use an accounting software "reckon" - a programme that originated in America I run firefox as my default browser I run my E mails through G mail I send invoices from reckon in PDF format attached to an e mail created in Reckon to my clients. Everything ran perfectly (and has done for years) on April 1st. Last week Reckon failed and told me I had the password wrong. (This is rubbish - as nothing has changed) After a week of talking to Reckon help desk I was told that it was Firefox/Gmail who have changed the system and will no longer accept third party interactions. (I think that is what he meant) Can anyone give me a work round?? Other than printing and scanning and sending manually - I did this yesterday and the time it took was just mind boggling. Many Thanks for any thoughts - as I am not technically minded please be simple in your responses

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