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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Clicking email link "view in web browser" initiates repetitive queries "open or save in Firefox" and does not open browser

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  • Igcine ukuphendulwa ngu Lynda Funke
  • Kusonjululiwe

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Okulungisiwe ngu Lynda Funke

Isisombululo esikhethiwe

Hi Lynda, is this a problem with the Microsoft Office Outlook 365 desktop application? The feature shown in the attached screenshot generates a file format incompatible with Firefox. Generally speaking, .mht or .mhtml files will work best in Microsoft Edge.

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Isisombululo Esikhethiwe

Hi Lynda, is this a problem with the Microsoft Office Outlook 365 desktop application? The feature shown in the attached screenshot generates a file format incompatible with Firefox. Generally speaking, .mht or .mhtml files will work best in Microsoft Edge.

Thank you very much. I'm disappointed because I stick firmly with Firefox whenever I can. However, at least I know now how to use that feature. Many thanks.