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Password Rest Error

  • Akukho zimpendulo
  • 0 zinale nkinga
  • 3 views
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Hello,

I have been trying to get into my other Firefox account through the browser by resetting the password but every time I attempt to make a new one it errors. "Unexpected Error". I did have a recovery key enabled on the account but when I tried to look at it it wouldn't show so I removed in hopes that it would resolve my issue. Nope! I'm able to get into the Firefox account with my linked Google account so I don't have to use the Firefox credentials. I would appreciate it if someone could me with my issue. Thanks!

Hello, I have been trying to get into my other Firefox account through the browser by resetting the password but every time I attempt to make a new one it errors. "Unexpected Error". I did have a recovery key enabled on the account but when I tried to look at it it wouldn't show so I removed in hopes that it would resolve my issue. Nope! I'm able to get into the Firefox account with my linked Google account so I don't have to use the Firefox credentials. I would appreciate it if someone could me with my issue. Thanks!

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