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firefox will not open, did uninstall and reinstall when I try to launch I get firefox crash reporter popup

  • Akukho zimpendulo
  • 0 zinale nkinga
  • 1 view
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Details from firefox generated crash report


AdapterDeviceID: 0x1e87 AdapterDriverVersion: 31.0.15.4633 AdapterSubsysID: 21833842 AdapterVendorID: 0x10de AvailablePageFile: 17145401344 AvailablePhysicalMemory: 9781665792 AvailableVirtualMemory: 138531355508736 BackgroundTaskMode: 0 BuildID: 20250407111027 CPUMicrocodeVersion: 0xb4 CrashTime: 1744249832 DOMFissionEnabled: 1 DOMIPCEnabled: 1 HeadlessMode: 0 InstallTime: 1744141805 LastStartupWasCrash: 1 ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"Mozilla Corporation":["firefox.exe","mozglue.dll","lgpllibs.dll","xul.dll","gkcodecs.dll","nss3.dll"],"NortonLifeLock Inc.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["icm32.dll","twinapi.dll","directmanipulation.dll","NapiNSP.dll","Windows.Globalization.dll","DWrite.dll","wsock32.dll","Windows.UI.Immersive.dll","wshbth.dll","pnrpnsp.dll","winrnr.dll","msxml6.dll","BCP47mrm.dll","ColorAdapterClient.dll","mscms.dll","InputHost.dll","Windows.UI.dll","twinapi.appcore.dll","WindowManagementAPI.dll","BCP47Langs.dll","dbgcore.dll","CoreUIComponents.dll","dcomp.dll","CoreMessaging.dll","dbghelp.dll","winmm.dll","ktmw32.dll","textinputframework.dll","version.dll","wtsapi32.dll","nlaapi.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","WinTypes.dll","propsys.dll","winnsi.dll","npmproxy.dll","netprofm.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","userenv.dll","profapi.dll","KERNELBASE.dll","win32u.dll","bcryptPrimitives.dll","gdi32full.dll","wintrust.dll","msvcp_win.dll","cfgmgr32.dll","bcrypt.dll","crypt32.dll","ucrtbase.dll","rpcrt4.dll","nsi.dll","oleaut32.dll","gdi32.dll","sechost.dll","shlwapi.dll","imm32.dll","SHCore.dll","psapi.dll","msctf.dll","clbcatq.dll","kernel32.dll","combase.dll","setupapi.dll","shell32.dll","msvcrt.dll","ws2_32.dll","user32.dll","advapi32.dll","ole32.dll","ntdll.dll"]} Notes: FP(D10-L1000-W0000100-T01) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 546 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1744249832 SubmittedFrom: Client SystemMemoryUsePercentage: 42 Throttleable: 1 TotalPageFile: 25430421504 TotalPhysicalMemory: 17108922368 TotalVirtualMemory: 140737488224256 UptimeTS: 2.57277 Vendor: Mozilla Version: 137.0.1 This report also contains technical information about the state of the application when it crashed.

Details from firefox generated crash report AdapterDeviceID: 0x1e87 AdapterDriverVersion: 31.0.15.4633 AdapterSubsysID: 21833842 AdapterVendorID: 0x10de AvailablePageFile: 17145401344 AvailablePhysicalMemory: 9781665792 AvailableVirtualMemory: 138531355508736 BackgroundTaskMode: 0 BuildID: 20250407111027 CPUMicrocodeVersion: 0xb4 CrashTime: 1744249832 DOMFissionEnabled: 1 DOMIPCEnabled: 1 HeadlessMode: 0 InstallTime: 1744141805 LastStartupWasCrash: 1 ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"Mozilla Corporation":["firefox.exe","mozglue.dll","lgpllibs.dll","xul.dll","gkcodecs.dll","nss3.dll"],"NortonLifeLock Inc.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["icm32.dll","twinapi.dll","directmanipulation.dll","NapiNSP.dll","Windows.Globalization.dll","DWrite.dll","wsock32.dll","Windows.UI.Immersive.dll","wshbth.dll","pnrpnsp.dll","winrnr.dll","msxml6.dll","BCP47mrm.dll","ColorAdapterClient.dll","mscms.dll","InputHost.dll","Windows.UI.dll","twinapi.appcore.dll","WindowManagementAPI.dll","BCP47Langs.dll","dbgcore.dll","CoreUIComponents.dll","dcomp.dll","CoreMessaging.dll","dbghelp.dll","winmm.dll","ktmw32.dll","textinputframework.dll","version.dll","wtsapi32.dll","nlaapi.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","WinTypes.dll","propsys.dll","winnsi.dll","npmproxy.dll","netprofm.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","userenv.dll","profapi.dll","KERNELBASE.dll","win32u.dll","bcryptPrimitives.dll","gdi32full.dll","wintrust.dll","msvcp_win.dll","cfgmgr32.dll","bcrypt.dll","crypt32.dll","ucrtbase.dll","rpcrt4.dll","nsi.dll","oleaut32.dll","gdi32.dll","sechost.dll","shlwapi.dll","imm32.dll","SHCore.dll","psapi.dll","msctf.dll","clbcatq.dll","kernel32.dll","combase.dll","setupapi.dll","shell32.dll","msvcrt.dll","ws2_32.dll","user32.dll","advapi32.dll","ole32.dll","ntdll.dll"]} Notes: FP(D10-L1000-W0000100-T01) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 546 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1744249832 SubmittedFrom: Client SystemMemoryUsePercentage: 42 Throttleable: 1 TotalPageFile: 25430421504 TotalPhysicalMemory: 17108922368 TotalVirtualMemory: 140737488224256 UptimeTS: 2.57277 Vendor: Mozilla Version: 137.0.1 This report also contains technical information about the state of the application when it crashed.

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