I cannot play videos on CNN.com ONLY
I can select the video on the thumbnail and then the thumbnail says playing but nothing is happening. No video and no audio. Videos on all other sites work normally
All Replies (3)
Just to avoid confusion - CNN videos do not play on Chrome browser I installed and removed to test if it is Firefox only.
Anony Mouse said
Just to avoid confusion - CNN videos do not play on Chrome browser I installed and removed to test if it is Firefox only.
So it's not a browser, but system issue. What version of Firefox? What OS? If windows, home or pro and are you running any security software besides MS Defender? What computer make and model? Videos are working for me. see screenshot Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
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