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Lost bookmarks

When I try to restore my lost bookmarks I get a message "Unable to process the backup file." How do I get my bookmarks back

When I try to restore my lost bookmarks I get a message "Unable to process the backup file." How do I get my bookmarks back

All Replies (2)

How did you save your bookmark and what steps are you doing to restore them back?

This seems to be a duplicate of your earlier question here: https://support.mozilla.org/questions/1492560