Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox Error

  • 3 uphendule
  • 2 zinale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu Samuel Ferrer

Samuel Ferrer
Samuel Ferrer
more options

Hello,

Hopefully this is something that can get answered quickly. These past few days I have not been able to use FireFox on my laptop.

It doesn't seem to be a wifi connection issue because other browsers work and other devices are connected just fine.

I also tried opening FireFox in the "troubleshoot" mode, but I am still receiving the same errors. I would appreciate any help I can get on this issue.

Below is a screenshot of the error I keep receiving.

Thanks,

- Samuel

Hello, Hopefully this is something that can get answered quickly. These past few days I have not been able to use FireFox on my laptop. It doesn't seem to be a wifi connection issue because other browsers work and other devices are connected just fine. I also tried opening FireFox in the "troubleshoot" mode, but I am still receiving the same errors. I would appreciate any help I can get on this issue. Below is a screenshot of the error I keep receiving. Thanks, - Samuel
Ama-screenshot ananyekiwe

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Samuel

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

Helpful?

Samuel Ferrer
Samuel Ferrer Umnikazi wombuzo
more options

Thanks for the response Paul. I read through the article but there was not anything that seemed to help. Unless if I missed it. I continue to get this error code - PR_END_OF_FILE_ERROR - no matter what I try and search.

Is there anything that you think could be causing this?

Helpful?

Samuel Ferrer
Samuel Ferrer Umnikazi wombuzo
more options

Just replying again based on my first post. Nothing has worked these past days. Is there anyone I can contact for help on this situation?

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.