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Secure connection failed

  • 2 uphendule
  • 3 zinale nkinga
  • 44 views
  • Igcine ukuphendulwa ngu Kate Gardner

Bill Hanley
Bill Hanley
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Trying to open my doctor's patient portal and I get a "Secure connection failed" Page. So I start Google Chrome and the website comes up like a charm. You people NEED TO GET THIS CR*P FIXED soon. As much as I hate to, I will make Chrome my default browser if this stuff continues for much longer.

Trying to open my doctor's patient portal and I get a "Secure connection failed" Page. So I start Google Chrome and the website comes up like a charm. You people NEED TO GET THIS CR*P FIXED soon. As much as I hate to, I will make Chrome my default browser if this stuff continues for much longer.

All Replies (2)

Paul
Paul
  • Top 10 Contributor
  • Moderator
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Hi Bill

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

Kate Gardner
Kate Gardner
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Bill Hanley said
Trying to open my doctor's patient portal and I get a "Secure connection failed" Page. So I start Google Chrome and the website comes up like a charm. You people NEED TO GET THIS CR*P FIXED soon. As much as I hate to, I will make Chrome my default browser if this stuff continues for much longer.

Sounds like a Firefox issue with the site’s SSL. Try clearing cache or checking your date/time settings. But yeah, if Chrome works and this keeps happening, switching might be the easier route.