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Facebook PIN

I just cleared out my cache (on Firefox 132.0.1), and now my Facebook messages won't sync. It's asking for my PIN, which I wasn't even aware that I had. How do I get access to my PIN, or set up a new one? Thank you.

I just cleared out my cache (on Firefox 132.0.1), and now my Facebook messages won't sync. It's asking for my PIN, which I wasn't even aware that I had. How do I get access to my PIN, or set up a new one? Thank you.

All Replies (2)

That's a Facebook support issue not a Firefox issue here.

Hi Fred, it's possible there is a background/notification process that can't reconnect. Have you tried signing in to Facebook and using messaging there?