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I get a "cannot find temp archive" when I try to reinstall

  • 3 uphendule
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  • Igcine ukuphendulwa ngu bjs1947

I uninstalled thunderbird and when I try to reinstall it I get a "cannot find temp archive" message.

I've installed thunderbird for another user on the same computer and had no trouble.

Can anyone help me? Thanks so much.

I uninstalled thunderbird and when I try to reinstall it I get a "cannot find temp archive" message. I've installed thunderbird for another user on the same computer and had no trouble. Can anyone help me? Thanks so much.

Isisombululo esikhethiwe

This time I downloaded it as the "administrator" - downloaded perfectly.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

different antivirus this time? or different source of the installation files?

Thunderbird is generally distributed as a self extracting zip file and antivirus program are paranoid about them, hence my questions.

Thanks for responding - nothing has changed.

Isisombululo Esikhethiwe

This time I downloaded it as the "administrator" - downloaded perfectly.