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set up

Sidney Eavis

Just visited Telstra and bought a new dongle and SIM Card. All worked at the showroom now home can't get access to the internet via my dongle? Blue light went throiugh continuous to blue blinking suggesting its connected but any inetrnet address gets the same result - "You are not connected to the internet?"

Just visited Telstra and bought a new dongle and SIM Card. All worked at the showroom now home can't get access to the internet via my dongle? Blue light went throiugh continuous to blue blinking suggesting its connected but any inetrnet address gets the same result - "You are not connected to the internet?"

All Replies (1)

Hi Sidney

This does not sound like an issue with Firefox, but is something that the Telstra support team should be able to help you with.