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Firefox update and permissions errors

  • Akukho zimpendulo
  • 0 zinale nkinga
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The update which was released recently, 130.0 (64-bit) is causing issues across my company. Those who've installed it via the Microsoft Store or had an admin manually install it are unable to launch Firefox, with an "application was unable to start correctly (0xc0000022) pop up that appears several times when it is closed and Firefox never opens.

Under About Firefox, I see an error that it is "unable to check for update due to an internal error".


I've been able to get Firefox to install by completely removing it and installing with the EXE as an admin. However when I do I am unable to restore my user's Bookmarks from the JSON file as regardless where that file is, Firefox claims it does not have permission to access the file. The same occurs if attempting to upload a file, Firefox again claims a permissions error. Finally if you download a file, you cannot launch it from the Firefox toolbar, again because of permissions.

The files are in folders that all users have access to, I have confirmed that the user account, SYSTEM and Authenticated Users all have access to the folders the files reside in. I would upload screenshots, but as mentioned Firefox doesn't have permission to do so.

Thank you, Jeremy Hellstrom

The update which was released recently, 130.0 (64-bit) is causing issues across my company. Those who've installed it via the Microsoft Store or had an admin manually install it are unable to launch Firefox, with an "application was unable to start correctly (0xc0000022) pop up that appears several times when it is closed and Firefox never opens. Under About Firefox, I see an error that it is "unable to check for update due to an internal error". I've been able to get Firefox to install by completely removing it and installing with the EXE as an admin. However when I do I am unable to restore my user's Bookmarks from the JSON file as regardless where that file is, Firefox claims it does not have permission to access the file. The same occurs if attempting to upload a file, Firefox again claims a permissions error. Finally if you download a file, you cannot launch it from the Firefox toolbar, again because of permissions. The files are in folders that all users have access to, I have confirmed that the user account, SYSTEM and Authenticated Users all have access to the folders the files reside in. I would upload screenshots, but as mentioned Firefox doesn't have permission to do so. Thank you, Jeremy Hellstrom

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