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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My tabs are lost and restoring has no effect

  • 2 uphendule
  • 0 zinale nkinga
  • 55 views
  • Igcine ukuphendulwa ngu Denys

Denys
Denys
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After my Windows 10 laptop being in sleep mode I found my background picture changed and all my Firefox tabs missing (while my bookmarks, add-ons, history etc. saved, and all other apps functioning properly). Recently Closed Windows menu was inactive and using Restore option in Library had no effect (despite availability of recent saves).

I found out that Mozilla folder was just missing in %appdata% (e.g. Profile Folder in about:support leaded to a non-existent directory). No manual changes to Firefox settings/data were made and no new profiles created.

What might be the problem and are there any ways to restore my tabs?

After my Windows 10 laptop being in sleep mode I found my background picture changed and all my Firefox tabs missing (while my bookmarks, add-ons, history etc. saved, and all other apps functioning properly). Recently Closed Windows menu was inactive and using Restore option in Library had no effect (despite availability of recent saves). I found out that Mozilla folder was just missing in %appdata% (e.g. Profile Folder in about:support leaded to a non-existent directory). No manual changes to Firefox settings/data were made and no new profiles created. What might be the problem and are there any ways to restore my tabs?

Isisombululo esikhethiwe

Did you try to reboot the computer?

You are using the MSIX (MS Store) Firefox version and this version keeps its profile in a different location.

  • C:\Users\xxx\AppData\Local\Packages\Mozilla.Firefox_xxxxxxxxxxxxx\LocalCache\Roaming\Mozilla\Firefox
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
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Isisombululo Esikhethiwe

Did you try to reboot the computer?

You are using the MSIX (MS Store) Firefox version and this version keeps its profile in a different location.

  • C:\Users\xxx\AppData\Local\Packages\Mozilla.Firefox_xxxxxxxxxxxxx\LocalCache\Roaming\Mozilla\Firefox
Denys
Denys Umnikazi wombuzo
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Thank you very much cor-el, although I tried rebooting and it didn't help, after reading your reply I managed to find the profile folder and restore my tabs following the instructions from How to restore a browsing session from backup. I can't thank you enough :)

Okulungisiwe ngu Denys