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Account doesn't send emails

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  • Igcine ukuphendulwa ngu sfhowes

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Hi, I have a problem with my gmail account. It works on laptop, but same settings on pc doesn't let me send emails. The incoming emails on pc are ok, but when I try to send the email Mozilla says that "login on server smtp.gmail.com with my email address was not succeed". It doesn't help to try once more or to delete and reinstall the account. When I installed the gmail to Mozilla on laptop, I must accept it on Googles site, but my pc seems to remember old settings and they are wrong. An image attached. Hilkka

Hi, I have a problem with my gmail account. It works on laptop, but same settings on pc doesn't let me send emails. The incoming emails on pc are ok, but when I try to send the email Mozilla says that "login on server smtp.gmail.com with my email address was not succeed". It doesn't help to try once more or to delete and reinstall the account. When I installed the gmail to Mozilla on laptop, I must accept it on Googles site, but my pc seems to remember old settings and they are wrong. An image attached. Hilkka
Ama-screenshot ananyekiwe

All Replies (5)

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What is the authentication method for the outgoing server smtp.gmail.com? It should be OAuth2.

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Yes, it is OAuth2.

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There have been a few reports of TB asking for 'normal password' authentication-type passwords, even when the authentication is OAuth2. I don't know of a simple way to fix this profile corruption, but a safe and effective workaround is to add the gmail account to a new profile created from Help/Troubleshooting Info, about:profiles.

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Thank You for the quick answer. How does it effect to my laptop and phone emails which are working properly?

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If the other devices have the account as IMAP and are working, adding it as IMAP in a new profile won't affect the other devices.