Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.
Okugcinwe kunqolobane

Up dat of 08/01/2024 wiped out my bookmarks, tabs, history, sign in info!!! And I get a message that 128,0,3 is not compatible,

I-Firefox Installation and updates
cor-el replied
puptense
puptense

help me restore my pre update condition. This is very upsetting My tabs, bookmarks, everything is gone, gone, gonegone Can I just delete this version 128.0.3 and go back to previous version, which was functional?

help me restore my pre update condition. This is very upsetting My tabs, bookmarks, everything is gone, gone, gonegone Can I just delete this version 128.0.3 and go back to previous version, which was functional?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Check:

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files.

You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

Reinstall Firefox: