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Simple webpages crash after scroll on android

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  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu Paul

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Device: Samsung Note 10

On the android app. Go to MCreator Scroll or just tap anywhere on the page (that's not a link). After about 3 seconds the page just stops responding to any interection.

It isn't the only webpage I encountered that looks like nothing special, but acts in this exact same way.

I tried: clearing cache, Updated the app just right now.

Its like this for 0.1% of the sites that I have visited. For example this one works just fine, as well as youtube, google, reddit, wikipedia etc.

Device: Samsung Note 10 On the android app. Go to [https://mcreator.net/ MCreator] Scroll or just tap anywhere on the page (that's not a link). After about 3 seconds the page just stops responding to any interection. It isn't the only webpage I encountered that looks like nothing special, but acts in this exact same way. I tried: clearing cache, Updated the app just right now. Its like this for 0.1% of the sites that I have visited. For example this one works just fine, as well as youtube, google, reddit, wikipedia etc.

All Replies (1)

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Hi

I am sorry to hear that Firefox for Android is crashing. I hope that we can help resolve this for you. Before following the steps below, make sure that you have updated both your Android device and Firefox for Android to the latest versions available.

As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?

If this does not resolve the issue, open the Android Settings app, select Apps then find Firefox in the list. In the section titled Storage and Cache, select the option to clear the cache (do not clear data!). Does this help?

Following that, our developers will need to look into this in more detail with some logs from inside your copy of Firefox for Android. Type about:crashes in the address bar which will display information about recent crashes. If you select the most recent Socorro link, a crash report will open in a new tab. If you could copy and paste the address of the page that opens into a reply to this thread, we will be able to look into this further for you.

I hope that this helps.

Helpful?

Buza umbuzo

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