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Change in behavior with Thunderbird on Windows 10 - Dragging file icon to TB app icon on Desktop no longer creates a new message with the file attached

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Trying to help a client.

He's in his late 80s and has motor function issues due to illness.

It seems that a recent update has changed the behavior of TB for the worse for him.

He's accustomed to dragging a file (PDF File mainly) to the TB app icon on his desktop. Up until recently, this would launch TB and open a new message with the file attached. Now, it only opens TB?

His motor function problems makes using the W10 "Send to" dialogue impossible really, can't get the cursor to the submenu to select "Mail Recipient" .. That's why I set him up with the above method in the first place.

Launching TB then creating a new message, and adding the attachment manually works, but is also more cumbersome than the method he'd been able to use for years now.

Has anyone else sen this change in behavior? I was going to roll back to the previous update, but it looked as if the latest update before today was long before the change in behavior was observed?

It'd be great if the next update fixed this, and he could get back to something that's comfortable and works for him.

Trying to help a client. He's in his late 80s and has motor function issues due to illness. It seems that a recent update has changed the behavior of TB for the worse for him. He's accustomed to dragging a file (PDF File mainly) to the TB app icon on his desktop. Up until recently, this would launch TB and open a new message with the file attached. Now, it only opens TB? His motor function problems makes using the W10 "Send to" dialogue impossible really, can't get the cursor to the submenu to select "Mail Recipient" .. That's why I set him up with the above method in the first place. Launching TB then creating a new message, and adding the attachment manually works, but is also more cumbersome than the method he'd been able to use for years now. Has anyone else sen this change in behavior? I was going to roll back to the previous update, but it looked as if the latest update before today was long before the change in behavior was observed? It'd be great if the next update fixed this, and he could get back to something that's comfortable and works for him.

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Do any people involved with Thunderbird monitor this forum?

Even if there's no immediate solution to this issue, it'd be great to be able to tell my client that this should be fixed in the next update? It'd really causing a lot of frustration for someone already dealing with more than anyone should.

Thanks

Helpful?

Buza umbuzo

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