Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to open document in Box.com

  • Akukho zimpendulo
  • 0 zinale nkinga
  • 1 view
more options

Our university uses a box.com app. It's basically box but personalized for our use. I have a number of documents that I cannot open using Firefox. When I switch to Chrome, I am able to access the documents. Any ideas? I'm thinking there is a setting in Firefox I need to change, but not sure which one.

Our university uses a box.com app. It's basically box but personalized for our use. I have a number of documents that I cannot open using Firefox. When I switch to Chrome, I am able to access the documents. Any ideas? I'm thinking there is a setting in Firefox I need to change, but not sure which one.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.