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Firefox crashes on launch (Mac Catalina0

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After completely removing all Firefox/mozill files both FF 12 and Extended release continue to crash on launch after reinstalling.

Most help answers deal with refresh/troubleshooting when FF is open. Option Open doesn't stop the crashes.

ff suddenly stopped working after no known changes when I turned my computer back on.

Please advise?

After completely removing all Firefox/mozill files both FF 12 and Extended release continue to crash on launch after reinstalling. Most help answers deal with refresh/troubleshooting when FF is open. Option Open doesn't stop the crashes. ff suddenly stopped working after no known changes when I turned my computer back on. Please advise?

All Replies (2)

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Does it work in a new user account?

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If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternately, you can open about:crashes via the location/address bar.

See "Viewing reports outside of Firefox":