Streamers on Twitch showing as Offline when they are actually Streaming
I get phone notifications that a streamer is live but when I go to their page on Twitch on my laptop, I see them as offline (screen shot).
I've tried clearing cache and cookies and do not currently have any pluggins that affect Twitch.
All Replies (4)
Does it still happen in Troubleshoot Mode?
Yes it does.
Does it still happen in a new profile without signing into Sync? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.
You can check for issues with Total Cookie Protection.
- https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq
- https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode
You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.
You can check the Network Monitor to see if content is blocked or otherwise fails to load.
If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.